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Frequently Asked Questions

Q. What are your store hours?

A. We are a Mobile Paint Party with no brick and mortar studio. This gives Paint Palooza an Opportunity to serve more of the San Antonio and surrounding areas in New and Exciting Venues!! Public Event Locations, Dates, and Times may be found online at www.PaintPalooza.com/calendar.

Q. How does this Sip-N-Paint concept work?

A. If the venue is a restaurant or bar, you may not bring outside food or beverages, unless the establishment has authorized it. Other Venue types might allow you to bring your beverage and snacks to enjoy during your painting sessions. More information regarding ‘How It Works’ may be found at www.PaintPalooza.com/How-It-Works/ .

Q. Can I bring my child for private painting lessons?

A. While our customers may pick up painting techniques we use, Paint Palooza is not an art school. We will teach our customers to paint the paintings we offer in a group environment. If you require formal instruction, we will be happy to see if we can coordinate with our instructors for an hourly rate of pay.

Q. If I bring in a picture to paint during Open Studio, will I get instruction on how to paint it?

A. We no longer have Open Studio since the studio has closed. We hope to get a new home in the near future and may be able to accommodate a schedule for Open Studio again. Thanks to all our Open Studio patrons!

Q. What should I bring?

A. Bringing a friend always helps to enjoy the experience; however, it is not required. We provide all the painting supplies, including canvas, paint, brushes, aprons, etc.

Q. Some of your paintings look too hard to paint, even with instructions. What if my painting doesn’t turn out like the instructor’s painting?

A. Good Question!! Many of our customers wonder the same thing. We provide step-by-step instructions, but also allow customers to add to or change their painting if they don’t want theirs to look just like the instructor’s painting. We love originality!!! 

Q. What should I wear?

A. It is recommended that you wear very casual clothes, as an occasional paint brush may find its way to your clothing, unintentionally of course!! (or maybe not if your friend has a grudge because your painting looks better than theirs!! )

Q. What if I am running late to an event?

A. We ask that our painters arrive 15 minutes early to check in for the event, select your seating, get your apron on, and get your snacks & drinks ready. Our sessions start on time. If you are running 5 or 10 minutes late, please have a painting buddy catch you up when you arrive. We will attempt to help you as much as possible, but arriving more than 15 or 20 minutes late may be a challenge to catch up.

Q. Can I book a private party for my child’s birthday?

A. We will work with you on dates and times for when we can book parties, based on our scheduled sessions, and instructor availability. We recommend booking children’s parties during the weekend daytimes, or during some school holidays and summer break, when day sessions are available.

Q. What if I don’t want to paint the painting being instructed?

A. We allow our customers to paint outside the box (but on your canvas), however, you will receive limited assistance outside the instructed painting. There may be an additional cost to paint certain paintings during a lower priced session.

Q. Are you on Facebook?

A. Yes… Please LIKE our Facebook page at www.facebook.com/PaintPalooza. You can also view photo albums of past paint parties!!!  We are also on Instagram, Google +, Pinterest, Twitter, and LinkedIn.

Q. How much are your public events?

A. Call us for public event information, 210-481-6144

Q. How much are your Mobile Paint Parties?

A. Please visit http://paintpalooza.com/book-a-party/ for pricing and more information.

Q. How can I reserve my own Paint Party?

A. First visit our Book A Party page. Then Call Us with questions or to get detailed pricing. A deposit will be required to reserve the date and time. The deposit is usually $160, but may vary. The balance must be paid prior to scheduled party date.

Q. Do you advertise coupons?

A. On Occasion, we may advertise specials on:
Facebook (Like our Page www.facebook.com/PaintPalooza)
Twitter (Follow us @PaintPalooza)
Instagram (Follow us #PaintPalooza)
Monthly Newsletter (sign up on the About Us page)
LinkedIn

Q. Are there restrictions to any of your coupons?

A. Yes. Coupons are not valid on kids camps, private parties, and/or special events, unless specified accordingly.

Q. What if I can’t make it to an event I have purchased online?

A. Public Paint Party Reschedule and Cancellation Policy: In order to allow ample time for someone else to sign up for the event, we require a 48 hour notification if you need to reschedule or cancel a ticket purchase. Requests to reschedule or cancel should be made by calling us or by email at info@paintpalooza.com. This will allow us to reschedule you to another event or refund your ticket purchase, as appropriate. We are sorry, but we cannot give refunds or issue credits for “no shows”. We reserve the right to update or change our Reschedule and Cancellation Policy, based on the needs of the business.

Q. Do you accept credit or debit cards?

A. When purchasing a ticket for an event online, you may pay with a credit or debit card.

Q. What are your ‘Terms and Conditions’?

A. 1. Check your STRESS at the door!
     2. No sleeping while you paint. You may just wake up to the tickling effect of a paint brush in                             your ear!!
     3. Your paint brushes like to swim when not being used.
    4. Don’t paint on your neighbor, unless you know him/her!!
    5. Come at least 20 minutes early for check, as the class will start on time.
    6. If running late, ask your friend to be prepared to catch you up.
    7. If your painting looks a little rough, take two aspirins and look at it again in the morning, or just                 close your eyes!!! If that doesn’t work, or you’re still not quite happy with your masterpiece!!

Q. If I sign up for your newsletter, do I have to worry about my email address being sold, traded, or given to anyone else?

A. ABSOLUTELY NOT!!!!!! PRIVACY POLICY: Paint Palooza takes your personal information VERY serious. We DO NOT share your information with anyone. See our formal PRIVACY POLICY for more information.